Careers
Take the next step in your care career. Lead, mentor, and make a bigger difference as a senior carer or team leader.
NVQ Level 2+
Minimum Qualification
Leadership
Mentoring & Supervision
Enhanced Pay
Above Care Assistant Rate
Progression
To Coordinator & Manager
A senior carer, sometimes called a senior care assistant, is an experienced care professional who takes on additional responsibilities beyond the standard care assistant role. You continue to deliver hands-on care to people in their homes, but you also mentor new team members, conduct spot checks, review care plans, and act as a link between the frontline care team and the office management.
At Living Plus Care Services, senior carers are the backbone of our quality assurance. You ensure that the care delivered in people's homes meets CQC standards, that new starters are properly supported during their probation, and that any concerns are identified and escalated promptly. It is a role that combines practical care skills with leadership ability.
The team leader role builds further on the senior carer position, adding responsibilities for staff supervision, rota input, incident investigation, and audit support. Many of our team leaders started as care assistants with no experience and worked their way up through dedication and development.
As a senior carer at Living Plus, your responsibilities fall into two categories: direct care delivery and quality leadership.
Team leaders take on further operational duties that bridge the gap between frontline care and office management.
Conducting formal one-to-one supervision sessions with care assistants. Reviewing performance, setting objectives, and providing constructive feedback.
Working with the care coordinator to plan rotas, allocate visits, and ensure adequate cover across all clients. Flagging capacity issues early.
Leading initial investigations into incidents, complaints, and near-misses. Gathering statements, completing reports, and recommending actions.
Receiving and responding to informal complaints from families and clients. Escalating formal complaints to the registered manager.
Supporting monthly and quarterly audits of care records, medication charts, and staff files. Helping prepare evidence for CQC inspections.
Taking part in the on-call rota to provide out-of-hours telephone support to care assistants working evenings, nights, and weekends.
Co-delivering training sessions to the care team, including medication refreshers, infection control updates, and care plan training.
See how leadership and hands-on care come together in a single day.
| Time | What This Involves |
|---|---|
| 07:30 | Start your morning round. Deliver personal care to your regular clients, just as you did as a care assistant. You lead by example. |
| 09:30 | Conduct a spot check on a new care assistant during their visit to Mrs Patel. Observe their practice, provide feedback, and complete the spot check form. |
| 10:30 | Visit a client whose needs have changed. Carry out an informal review of their care plan and make notes for the care coordinator to update formally. |
| 11:30 | Take a call from a client's daughter who has concerns about her mother's medication. Investigate, reassure, and document the conversation. |
| 12:00 | Lunch break. |
| 12:45 | Shadow a new starter on their second week of induction. Answer their questions, demonstrate good practice, and sign off their competency checklist. |
| 14:00 | Attend a multi-disciplinary team meeting at the GP surgery for a client with complex needs. Represent Living Plus and provide updates on the client's care. |
| 15:30 | Complete your paperwork: spot check reports, care plan notes, supervision preparation, and daily care records. |
| 16:30 | Brief call with the care coordinator to flag any concerns from today, discuss tomorrow's priorities, and confirm rota cover. |
| 17:00 | End of shift. |
Senior carers and team leaders receive an enhanced hourly rate that reflects the additional responsibilities of the role.
Higher rate than care assistants, reflecting leadership responsibilities. Reviewed annually.
Additional premium for unsociable hours.
Separate payment for on-call shifts in addition to your standard hours.
45p per mile between visits, with travel time factored into your schedule.
28 days paid leave per year (inclusive of bank holidays), increasing with service.
Workplace pension with employer contributions from day one.
NVQ Level 3, Level 4, and Level 5 Diplomas funded for team members progressing into management.
Enhanced DBS fully funded.
Eligibility for the Blue Light Card discount scheme.
24/7 confidential support for wellbeing and personal matters.
This is not an entry-level role. Senior carer and team leader positions require prior care experience and a commitment to leadership development.
Many of our senior carers and team leaders were promoted from within. If you are currently a care assistant at Living Plus and want to progress, speak to your line manager about our development pathway. We fund the qualifications you need and provide mentoring from experienced leaders.
Office roles offer clear pathways to senior management. Many of our most senior leaders started in coordinator positions and progressed through dedication and development.
Current Role
6 to 12 Months
12 to 24 Months
2 to 3 Years
3+ Years
Step 01
Complete our application at /careers/apply-now or call us to discuss senior carer and team leader vacancies. Mention your current qualifications and experience.
Step 02
We invite you for a more detailed interview than entry-level roles. We assess your care knowledge, leadership skills, problem-solving ability, and approach to quality.
Step 03
Enhanced DBS check, right to work verification, reference checks, qualification verification, and full employment history review per CQC Regulation 19.
Step 04
Even experienced carers complete an orientation at Living Plus. You learn our systems, policies, spot check procedures, and management expectations.
Step 05
You begin your senior carer or team leader duties with full support from the management team. Regular supervision ensures you settle into the role confidently.
Enhanced pay, leadership development, funded qualifications, and the opportunity to shape the quality of care your team delivers.
