Terms and Conditions

About these terms

This website is run by Living Plus Care Services Ltd (“Living Plus Care”, “we”, “us”). By using it you accept these terms. If you do not agree with them, please do not use the site.

These terms cover the website only. If you receive care from us, the terms of that care are set out in your care agreement, which takes priority over anything on this website.

Information on this website

The guides, articles and other content on this website are general information to help you understand care and support. They are not medical, legal or financial advice for your situation, and they are not a substitute for an assessment by a qualified professional.

Costs, funding rules and benefit rates change. Any prices or figures shown are a guide only and are not an offer or quotation. We will confirm the cost of any care in writing after an assessment, before care starts. Please check current benefit and funding rates with GOV.UK, the NHS or your local council.

We work to keep the website accurate and up to date, but we cannot promise that every page is complete or current at all times.

Emergencies

This website and its forms are not monitored for emergencies. If someone is in immediate danger or needs urgent medical help, call 999. For urgent medical advice, call NHS 111.

Using the website

You agree not to:

• use the website in a way that breaks the law or harms anyone;
• try to gain unauthorised access to the website, its server or any connected system;
• introduce viruses or other harmful material;
• submit false information through our forms, including job applications.

We may change, suspend or withdraw any part of the website without notice.

Intellectual property

The content, design, text, images and logos on this website belong to us or are used with permission. You may view and print pages for your own personal, non commercial use. You may not copy or republish content for any other purpose without our written permission.

Links to other websites

We link to other websites, such as GOV.UK, the NHS and the Care Quality Commission, for your information. We are not responsible for the content of those websites, and a link does not mean we endorse them.

Our responsibility to you

We do not exclude or limit our liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, or for fraud. Otherwise, we are not liable for any loss caused by relying on general information on this website or by the website being unavailable.

Your privacy

Our privacy policy explains how we use any personal information you give us through this website.

Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have jurisdiction.

Contact us

Questions about these terms can be sent to info@livingpluscare.co.uk or by phone on 0333 577 0877.