A carer with her hand on the shoulder of a smiling older man at home

Domiciliary Care and Home Care Services

Professional home care services in Hertfordshire, Cambridgeshire, and Peterborough. Stay independent in your own home with personalized support from our trained, compassionate carers. From personal care and companionship to dementia support and 24-hour live-in care.

97%

Prefer staying at home to care homes

820,000

People receive domiciliary care in UK

£22-£38

Typical hourly rate for home care

48%

Of providers can't meet current demand

What is Domiciliary Care and Home Care?

Carer and older person walking together through a park in autumn

Domiciliary care and home care are professional care services delivered in your own home, enabling you to maintain independence, comfort, and quality of life in familiar surroundings. Unlike residential care homes where you move into shared accommodation, home care brings support to you – tailored precisely to your needs, preferences, and daily routines.

With 97% of older people preferring to stay at home rather than move to a care home, and nearly 1 million people across the UK receiving domiciliary care services, home care has become the preferred choice for families seeking quality, personalized support.

Home care services range from short visits for specific tasks (like help with washing and dressing) to comprehensive 24-hour live-in care. Support can include personal care, medication assistance, meal preparation, companionship, specialist dementia care, and practical help with shopping and housekeeping. Every care plan is designed around the individual – what they need, what they enjoy, and what helps them live well at home.

Why Choose Home Care Instead of a Care Home?

Research consistently shows that people receiving care at home experience better outcomes, greater satisfaction, and improved wellbeing compared to residential care:

Carer comforting an older man at home

Remain in Familiar Surroundings

Stay in your own home with your belongings, memories, pets, and community connections

Personalized One-to-One Care

Receive individual attention focused entirely on your needs, preferences, and routines

Maintain Independence

Live life on your terms with flexible support that enables rather than restricts

More Cost-Effective

Often cheaper than residential care, especially for couples who can share care costs

Family Involvement

Unrestricted visiting times and family can remain closely involved in care decisions

Better Health Outcomes

Research shows people receiving home care experience better wellbeing and fewer falls

What Can Home Care Support Include?

Our home care services are comprehensive and flexible, tailored to meet individual needs:

Personal Care

  • Washing and bathing
  • Dressing and undressing
  • Toileting support
  • Continence care
  • Grooming and hygiene

Nutrition & Meals

  • Meal planning and preparation
  • Support with eating
  • Special dietary needs
  • Food shopping
  • Hydration monitoring

Medication

  • Medication reminders
  • Administration support
  • Prescription collection
  • Recording and monitoring
  • Liaison with GPs

Practical Support

  • Shopping and errands
  • Light housekeeping
  • Laundry and ironing
  • Changing beds
  • Maintaining safe environment

Mobility Support

  • Moving around safely
  • Getting in/out of bed
  • Transfer assistance
  • Falls prevention
  • Using mobility aids

Wellbeing

  • Companionship
  • Social activities
  • Hobby support
  • Outings and appointments
  • Emotional support

How to Arrange Domiciliary Care with Living Plus

Starting home care is straightforward. Here's our five-step process:

1

Free Care Assessment

We visit your home to understand your needs, preferences, routines, and what matters most. No obligation.

2

Personalized Care Plan

We create a detailed plan outlining exactly how we'll support you, when visits will happen, and who will provide care.

3

Meet Your Carer

We match you with carers suited to your needs and personality. You can meet them before care begins.

4

Care Begins

Your dedicated carer starts providing support at agreed times. We monitor quality and adjust as needs change.

5

Ongoing Reviews

Regular reviews ensure care remains appropriate. We're always available to adjust support as circumstances change.

How Much Does Home Care Cost?

Costs vary by region, time of day (nights/weekends may cost more), and care complexity.

UK Home Care Costs (2025)

£22-£38per hour

UK Average

£27per hour

Homecare Assoc. Minimum

£32.14per hour

Funding Options

  • Personal savings (self-funding)
  • Attendance Allowance (£72-£108/week)
  • Local authority funding (means-tested)
  • NHS Continuing Healthcare (complex health needs)
  • Direct payments for flexibility
  • Family contributions
  • Combining multiple funding sources

Cost Comparison:

For limited support (1-3 hours daily), home care is significantly more affordable than care home fees. For 24-hour support, live-in care costs are comparable to care homes but provide one-to-one personalised attention. We provide transparent quotes after your free care assessment.

Areas We Cover

We provide domiciliary care across Hertfordshire and Cambridgeshire from our CQC-registered branches. Local carers serving local communities.

Hertfordshire

CQC Good RatedBased in Hatfield
4.9

Our Hertfordshire branch provides domiciliary care across the county, from our office at 32 Market Place, Hatfield AL10 0LN.

  • St Albans
  • Watford
  • Hemel Hempstead
  • Stevenage
  • Hitchin
  • Welwyn Garden City
  • Hatfield
  • Letchworth
  • Waltham Cross
  • Borehamwood
  • Harpenden
  • Potters Bar
  • Bishops Stortford
  • Royston
  • Baldock
  • Knebworth
  • Brookmans Park
  • Shenley
  • London Colney
  • Wheathampstead
  • Berkhamsted
  • Tring
  • Rickmansworth
  • Abbots Langley
  • Redbourn

Cambridgeshire & Peterborough

01733 911656Peterborough, Cambridgeshire
4.9

Our Cambridgeshire branch covers Peterborough and surrounding areas, from our office at Stuart House, East Wing, St John's Street, Peterborough.

  • Peterborough
  • Cambridge
  • Huntingdon
  • Ely
  • St Neots
  • March
  • Wisbech
  • St Ives
  • Ramsey
  • Yaxley
  • Whittlesey
  • Chatteris
  • Soham
  • Littleport
  • Sawston
  • Godmanchester
  • Stamford
  • Sawtry
  • Eye
  • Crowland
  • Thorney
  • Market Deeping

Not sure if we cover your area? Call us on 01707 707599 to check availability.

Reviews and Feedback from Families

Slide 1 / 3

4.5

homecare.co.uk

20 verified reviews

I requested care for my husband after he was discharged from hospital after becoming bedbound, he also had vascular dementia. After my initial phone call, I was visited at home to determine the care needed. We found the office staff to be friendly and helpful always. The carers were polite, kind, and patient, even under the....

Irene J

(Wife of Client)

Carers are absolutely brilliant very efficient caring and nothing is too much trouble for them. I started last year having Living Plus care, I was at a very low point. These carers have helped me tremendously and I would highly recommend this care agency and finally a big thank you to all the carers and managers.

CW

(Client / Service User)

Our mum has been using the service for just under 2 years now and we can not speak highly of the service enough. Carers are always quick to spot any changes, and communication with the carers, management and ourselves is top-notch. She has a set number of carers who have built such a positive rapport with bo.....

JW

(Daughter of Client/Service User)

Frequently Asked Questions

Frequently Asked Questions About Home Care

Everything you need to know about domiciliary care and home care services

Chat with our team.

Definition & Understanding