CQC-registered supported living in Hertfordshire and Cambridgeshire. Own tenancy, personalised care, independence. For adults with learning disabilities and autism.
Supported living gives adults with learning disabilities, autism, and mental health needs the chance to live in their own home with the support they need to build an independent life.
Unlike residential care, people in supported living have their own tenancy. They choose who they live with, when they eat, what they do with their time, and how their days are structured. It is about empowering individuals to live the life they want, with the safety net of professional care tailored to their unique needs.
For families, supported living can feel like a significant step. Your son, daughter, or relative will have their own front door, their own space, and the freedom to make everyday choices that many of us take for granted.
At Living Plus Care Services, we provide supported living across Hertfordshire and Cambridgeshire, working with housing providers to help people find the right home and the right level of support. We ensure the transition is as smooth as possible.
Having your own front door key symbolizes independence. We help manage tenancies so you feel secure in your own home.
We actively support individuals in building meaningful relationships and participating in local community activities.
Care plans are designed around you. Whether it's 24/7 support or just a few hours a day, we adapt to your needs.
Supported living separates accommodation from care, giving people control over both.
Supported living is housing where people receive support to live as independently as possible while holding their own tenancy. The Care Quality Commission defines it as a scheme where people are provided with personal care as part of the support they need to live in accommodation that is genuinely their own.
The key distinction is this: in residential care, the provider owns or runs the building and provides care within it. The person lives there as a resident, not a tenant. In supported living, the person rents or owns their home through a separate arrangement with a landlord or housing association. The care provider delivers support under a different contract entirely. This separation is fundamental.
This separation matters because it gives people legal rights as tenants. They cannot be moved without proper notice. They can decorate their room. They can have visitors when they choose. They can complain to the landlord about repairs just as any tenant would. The accommodation is genuinely theirs.
Supported living takes different forms depending on individual needs and preferences. We offer a range of specialized environments designed for comfort, safety, and independence.
Supported living is designed for adults who need ongoing support but do not require the constant supervision of residential care. It suits people who want independence but cannot manage entirely on their own.
The Care Quality Commission regulates all services that provide personal care, including supported living. Their Right Support, Right Care, Right Culture guidance sets out exactly what families and individuals should expect from a quality service.
We are dedicated to exceeding the CQC standards. Our supported living services are designed to provide a warm, home-like environment where every individual feels valued, heard, and empowered to live their best life.
True independence starts with a clear separation between housing and care.
The person signs a tenancy agreement directly with a landlord or housing association, not with the care provider. This ensures housing security independent of care needs.
Rent and care are paid separately, even if both are funded by the local authority. This financial separation is a key indicator of genuine supported living.
The person could, in theory, change their care provider without losing their home. Your home remains yours, regardless of who provides your daily support.
The landlord treats them as an ordinary tenant with all the legal protections that brings, including protection against unlawful eviction.
They have a say in who else lives in shared accommodation. Compatibility and choice are respected to create a harmonious home environment.
They can personalise their space, choose their furniture, and decide who visits. It's not just a room; it's a home that reflects their personality.
Understanding the difference is crucial for families. Genuine supported living offers a level of autonomy that residential care often cannot.
Support in supported living is tailored to each individual. The level can range from a few hours per week to 24-hour one-to-one support. It all depends on assessed needs.
For those who need it, personal care includes support with washing, bathing, dressing, toileting, and continence management.
The key difference from residential care is that the person directs when and how this support happens wherever possible, ensuring they remain in control of their own care.
Support workers help people develop and maintain skills for independent living:
We believe in full integration and active participation in society. Our support includes:
Funding for supported living comes from two separate sources: housing costs and care costs. Understanding this separation is essential for planning future care.
Our approach is person-centred, collaborative, and focused on building confidence and independence. We work closely with individuals, families, and professionals to create tailored support plans that truly make a difference.
When you contact us, we take time to understand the situation. This might be a parent researching options for a young adult, a social worker seeking a placement, or someone wanting to move from residential care to something more independent. We listen first.
We work with the individual, their family, and their social worker to build a clear picture of support needs, preferences, goals, and aspirations. This informs both the type of accommodation that would suit them and the support package they need.
We work with housing providers across Hertfordshire and Cambridgeshire to find suitable accommodation. This might be a vacancy in an existing shared house, a self-contained flat, or occasionally we work with commissioners to develop new accommodation for specific needs.
We carefully match support workers to each person based on skills, experience, personality, and shared interests. Consistency matters. We aim to build a stable team around each person so they see familiar faces and can develop trusting relationships.
The move into supported living is planned carefully. We support transition visits, help with practicalities like setting up utilities, and ensure the person feels comfortable and safe from the first night. Family members are welcome to be involved as much as they wish.
Support plans are reviewed regularly and updated as needs change. We communicate with families, maintain close links with the local authority, and respond quickly to any concerns. Our goal is for the person to grow in confidence and independence.
Understanding the differences between supported living and other care options can help families make informed decisions about the best fit for their loved one.
Supported living offers more independence and control. The person has their own tenancy, makes their own choices about daily life, and can change care provider without moving home. For many people, particularly younger adults, supported living provides a stepping stone towards greater independence.
In residential care, the provider owns or manages the building and provides care within it. Residents do not have tenancy rights. It suits people who need higher levels of supervision or a more structured environment with meals provided.
Domiciliary care means visiting care in someone's existing home. It provides flexible support at specific times. However, it requires the person to already have somewhere to live suitable for their needs.
Supported living combines accommodation and care in a package, with the accommodation specifically designed or chosen to suit the person's needs. For someone leaving the family home for the first time, supported living provides both a home and a support structure.
Our commitment to quality, local knowledge, and family partnership makes us the preferred choice for families across Hertfordshire and Cambridgeshire.
We are deeply rooted in Hertfordshire and Cambridgeshire. We have built strong relationships with local commissioners, housing providers, health services, and community organisations. We understand how local systems work and can navigate them effectively on behalf of the people we support.
Living Plus Care Services is registered with the Care Quality Commission. We deliver care strictly in line with CQC's Right Support, Right Care, Right Culture guidance. We submit to regular inspections because for us, quality is not negotiable—it's the foundation of everything we do.
Our support workers complete comprehensive training in learning disability awareness, autism understanding, and positive behaviour support. We prioritise continuity, matching staff carefully and minimising changes wherever possible. Familiar faces matter.
Moving a family member into supported living is a significant change. We keep families informed through regular updates, reviews, and open communication. We ensure you know your loved one is safe, well, and thriving. We make communication easy and responsive.
We provide supported living across Hertfordshire and Cambridgeshire from our CQC-registered branches. Local carers serving local communities.
Our Hertfordshire branch provides supported living across the county, from our office at 32 Market Place, Hatfield AL10 0LN.
Our Cambridgeshire branch covers Peterborough and surrounding areas, from our office at Stuart House, East Wing, St John's Street, Peterborough.
Not sure if we cover your area? Call us on 0333 577 0877 to check availability.
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