Appointments & Coordination
Accompanying you to follow-ups, liaising with district nurses, physiotherapists, and GPs.
Hospital to Home Care
Leaving hospital can feel overwhelming, especially when you or your loved one needs ongoing support to recover safely at home. We help families across Hertfordshire and Cambridgeshire arrange professional home care after hospital discharge — often within 24 to 48 hours.
Leaving hospital can feel overwhelming,
especially when you or your loved one needs ongoing support to recover safely at home.
Over 13,000 patients are delayed in hospital every single day because the right care is not available at home. We make sure you or your loved one can return home with the right support from day one.
- patients delayed in hospital daily
- 13,000+
- patients delayed in hospital daily
- lower hospital readmissions with home care
- 22%
- lower hospital readmissions with home care
- don't need long-term care after reablement
- 75%+
- don't need long-term care after reablement
- annual cost of delayed discharges
- £2bn
- annual cost of delayed discharges
The care is tailored entirely to the individual
What Hospital to Home Care Actually Means
Hospital to home care is professional support that helps someone recover safely in their own home after being discharged from hospital. Rather than staying in hospital longer than medically necessary or moving into a care home, home care allows people to recuperate in familiar surroundings with one-to-one attention from a trained carer.
This type of care can be short-term while someone regains their strength and independence, or it can continue longer-term if ongoing support is needed. The care is tailored entirely to the individual, covering everything from personal care and medication support to mobility assistance and companionship.
You might also hear this called reablement care, intermediate care, convalescent care, or post-hospital care. The NHS Home First approach prioritises getting people home as soon as they are medically ready, with support in place. Research consistently shows that people recover better and faster in their own homes.
Who Hospital to Home Care Is Right For
Hospital to home care can help a wide range of people. You might benefit from this support if you are:
Recovering from a planned operation such as a hip replacement, knee surgery, or heart procedure
Recovering after an unexpected admission following a fall, stroke, infection, or sudden illness
Generally frail and needing extra support to manage safely at home
Living with dementia, Parkinson's disease, or multiple sclerosis and need help while recovering
Approaching end of life and wishing to be cared for at home rather than in hospital
Living alone with no family nearby to provide immediate support
A family member who works and cannot take time off to provide care
Facing care needs that have increased significantly during a hospital stay
Understanding Free NHS Care After Hospital
—Up to 6 weeks of free intermediate care —
Many people are entitled to free short-term care after leaving hospital. The NHS can provide up to six weeks of free intermediate care or reablement. This care is not means-tested — your savings and income do not affect whether you qualify. Over 75% of people who receive intermediate care do not need any long-term care afterwards.
Intermediate care typically lasts one to two weeks for most people, though it can continue for up to six weeks. The goal is to help you relearn daily activities, rebuild strength and confidence, and reduce or eliminate the need for ongoing care.
However, NHS-funded intermediate care is not always available when needed. Capacity constraints mean that 56% of patients waiting for short-term care beds are delayed, and 37% waiting for home care are delayed. If free care is not available quickly, or if you prefer to choose your own provider, private home care can often be arranged much faster.
If care is needed beyond the six-week period, a social care assessment will determine eligibility for local authority funding. We can help you understand these pathways and support you through the assessment process.
How Hospital to Home Care Works with Living Plus
Arranging care can feel like a big step. We try to make it as straightforward as possible.
Step 1: Initial Conversation
Call us or complete our enquiry form. We will talk through your situation, answer your questions, and explain your options. There is no obligation.
Step 2: Care Assessment
Our care manager visits you — in hospital before discharge or at home — to assess support needed, health conditions, mobility, and personal preferences.
Step 3: Creating the Care Plan
We create a detailed care plan documenting the support, visit schedule, and recovery goals. Developed with you and your family, adjustable as needs change.
Step 4: Carer Matching
We match you with carers who have the right skills and experience. We also consider personality and interests to build a positive relationship.
Step 5: Care Begins
Your carer welcomes you home from hospital and helps you settle in, following the care plan while being flexible to respond to your needs.
Step 6: Ongoing Support
Care is reviewed regularly and adjusted as needs change. We stay in close communication with families and healthcare professionals throughout.
For urgent situations, we can often arrange overnight care within a few days. In hospital discharge situations, we will do our best to respond as quickly as possible.
What Is Included in Hospital to Home Care
Overnight Support
Sleeping night or waking night care for reassurance or assistance during the night.
Personal Care
Help with washing, bathing, dressing, toileting, and personal hygiene with dignity and discretion.
Medication Support
Reminders and assistance with medication at the right times, monitoring for side effects.
Mobility Assistance
Support with moving around safely, transfers, walking with aids, and safe moving and handling.
Meal Preparation
Nutritious meals supporting recovery, accounting for dietary requirements and preferences.
Light Housekeeping
Keeping your home clean and tidy, laundry, changing bedding, maintaining a safe environment.
Companionship
Friendly company, conversation, and emotional support during what can be an anxious time.
Types of Hospital Discharge Care We Offer
Visiting Care
Has fallen recently or has had several near misses and close calls
Live-in Care
A carer lives with you, providing support throughout the day and being on hand overnight. Ideal for more constant support after discharge.
Overnight Care
A carer stays overnight — either a sleeping night where they rest unless needed, or a waking night with regular active support.
Short-term Intensive Care
More intensive support immediately after discharge with multiple daily visits or live-in care, reducing as you recover.
Understanding Costs and Funding Options
The cost of hospital to home care depends on the type of care, frequency of visits, and level of support required. We provide transparent pricing with no hidden charges.
NHS Intermediate Care
Up to six weeks of free care. Not means-tested.
Local Authority Funding
Eligible if savings below £23,250 following a care needs and financial assessment.
NHS Continuing Healthcare
If you have a primary health need, the NHS may fully fund your care.
Attendance Allowance
Non-means-tested benefit for people over State Pension age needing personal care.
Private Funding
Complete flexibility in choosing your provider. Often the fastest way to arrange care.
We're Here to Help You Navigate Funding
Our team can help you understand your funding options during a free, no-obligation conversation. We work with families using all types of funding, including those who pay privately, receive direct payments, or have mixed funding arrangements.
We can help you understand your options during a free, no-obligation conversation. Call us on 01707 707599 (Hertfordshire) or 01733 911656 (Cambridgeshire).
Why Families Choose Living Plus Care Services for Post Hospital Discharge
What makes us different from other home care providers
CQC Registered and Rated
Our Hertfordshire branch is rated Good by the CQC, and our Cambridgeshire branch is fully registered and regulated.
Rapid Response
We can assess your needs and put care in place within 24 to 48 hours in most cases, ensuring a safe return home without delay.
Experienced Local Carers
Our carers live in the communities they serve, providing reliable, locally grounded support with enhanced DBS checks.
Continuity of Care
We aim to provide the same carers throughout your recovery period. Familiar faces build trust and comfort.
Comprehensive Training
Moving and handling, medication support, first aid, safeguarding, and dementia awareness — plus specialist training as needed.
Responsive Communication
Moving and handling, medication support, first aid, safeguarding, and dementia awareness — plus specialist training as needed.
Areas We Cover
Living Plus Care Services provides hospital to home care across Hertfordshire and Cambridgeshire.
Hertfordshire
CQC Rated GoodBased in Hatfield
Our Hertfordshire branch provides hospital to home care across the county, from our office at 32 Market Place, Hatfield AL10 0LN.
- St Albans
- Watford
- Hemel Hempstead
- Stevenage
- Hitchin
- Welwyn Garden City
- Hatfield
- Letchworth
- Waltham Cross
- Borehamwood
- Harpenden
- Potters Bar
- Bishops Stortford
- Royston
- Baldock
- Knebworth
- Brookmans Park
- Shenley
- London Colney
- Wheathampstead
- Berkhamsted
- Tring
- Rickmansworth
- Abbots Langley
- Redbourn
Cambridgeshire & Peterborough
01733 911656Peterborough, Cambridgeshire
Our Cambridgeshire branch covers Peterborough and surrounding areas, from our office at Stuart House, East Wing, St John's Street, Peterborough.
- Peterborough
- Cambridge
- Huntingdon
- Ely
- St Neots
- March
- Wisbech
- St Ives
- Ramsey
- Yaxley
- Whittlesey
- Chatteris
- Soham
- Littleport
- Sawston
- Godmanchester
- Stamford
- Sawtry
- Eye
- Crowland
- Thorney
- Market Deeping
Not sure if we cover your area? Call us on 01707 707599 to check availability.
OUR PREMIER CARE SERVICES
Flexible visiting care, from occasional support to regular daily visits.
Our carers help with everyday tasks that make the difference between struggling at home and thriving at home.
Learn MorePersonal Care
Dignified support with washing, dressing, bathing, and getting ready for the day. Our carers take their time and respect your priv....
Learn MoreCompanionship & Wellbeing
More than just company – our carers build genuine relationships. From shared cups of tea to trips to the shops, we help reduce lon.....
Learn MoreMedication Support
More than just company – our carers build genuine relationships. From shared cups of tea to trips to the shops, we help reduce lon.....
Learn MoreDementia Care at Home
Calm, consistent support from carers who understand dementia. We focus on maintaining routines, reducing anxiety, and h...
Speak to Our Care Team
If you or a loved one is being discharged from hospital and needs support at home, we are here to help. Whether you need care urgently or are planning ahead, our team can answer your questions.
- info@livingpluscare.co.uk
- Free assessment
- No obligation
- Practical guidance