Training and Professional Development at Living Plus Care Services
We invest in every team member from day one. All training is fully funded, paid, and designed to build your confidence, competence, and career.
- Paid induction
- Care Certificate
- NVQ Diplomas
- Specialist courses
- Ongoing CPD
Live-in Role
You Live With Your Client
Free Board
Accommodation & Meals Included
2 Weeks On
Core Responsibility
Full Training
Care Certificate Provided
Why Training Matters in Care
In domiciliary care, training is not optional. It is the foundation of safe, effective, person-centred care. CQC expects all care providers to ensure their staff are competent, confident, and continuously developing. At Living Plus Care Services, we go beyond the minimum requirements because we believe better trained carers deliver better care.
Every member of our team, whether you are a care assistant, support worker, senior carer, or office-based coordinator, receives comprehensive, role-specific training from the moment you join. We never send anyone to a client visit until they have completed their induction and demonstrated competence in the core skills required.
All training at Living Plus is fully funded by us and delivered during paid working hours. You never pay for your own training, and you never train for free. This is our commitment to you.
Your Induction Programme
Every new team member completes a structured induction programme before starting client visits. This is a comprehensive programme covering everything you need to know to deliver safe, high-quality care.
| Day | Topic Covered | How It Is Delivered |
|---|---|---|
| Day 1 | Company orientation, values, policies and procedures, health and safety, fire safety, information governance and GDPR | Company orientation, values, policies and procedures, health and safety, fire safety, information governance and GDPR |
| Day 2 | Safeguarding adults and children, Mental Capacity Act 2005, Deprivation of Liberty Safeguards, duty of candour, whistleblowing | Classroom-based with case studies and scenario exercises |
| Day 3 | Infection prevention and control, PPE, food hygiene and nutrition, fluid and hydration awareness | Practical demonstration with hands-on practice |
| Day 4 | Moving and handling (theory and practical), falls prevention, pressure area care, basic life support | Practical training with moving and handling equipment |
| Day 5 | Medication management, administration routes, common medications, MAR chart completion, error reporting | Classroom-based with practical medication assessment |
| Day 6 | Person-centred care, communication skills, dignity, privacy, equality and diversity, end of life awareness | Interactive workshops with role-play scenarios |
| Day 7 | Care planning and record keeping, using our care management software, daily notes, incident reporting | IT-based training with guided system walkthroughs |
| Day 8 to 10 | Shadowing experienced carers on client visits, observed practice, competency sign-off, induction review meeting | Field-based with mentor support and competency checklist |
No Experience Required
If you have never worked in care before, our induction covers everything you need. We teach you from the ground up and never assume prior knowledge. Many of our best carers started with zero care experience and learned everything through our training programme.
The Care Certificate: 15 Standards
The Care Certificate is the nationally recognised minimum standard for all new health and social care workers. At Living Plus, you complete all 15 standards within your first 12 weeks — fully embedded into your induction.
- 01
Understand Your Role
Your responsibilities, scope of practice, working relationships, and the importance of working within your competence
- 02
Your Personal Development
How to create a personal development plan, reflect on practice, and use feedback to improve
- 03
Duty of Care
Your legal duty to safeguard people, manage risks, and act in the best interests of the people you support
- 04
Equality and Diversity
Understanding protected characteristics, avoiding discrimination, and promoting inclusion in all aspects of care
- 05
Work in a Person-Centred Way
Placing the individual at the centre of their care, respecting preferences, and involving them in decisions
- 06
Communication
Effective verbal and non-verbal communication with clients, families, and colleagues; confidentiality rules
- 07
Privacy and Dignity
Maintaining privacy during personal care, protecting dignity, and respecting personal space and choices
- 08
Fluids and Nutrition
Understanding hydration and nutrition needs, recognising signs of malnutrition and dehydration, supporting mealtimes
- 09
Awareness of Mental Health, Dementia, and Learning Disabilities
Recognising common conditions, adapting your approach, and supporting people with additional needs
- 10
Safeguarding Adults
Recognising abuse, neglect, and exploitation; how to report concerns; your responsibilities under the Care Act 2014
- 11
Safeguarding Children
Recognising signs of child abuse and neglect in households where you work; reporting procedures
- 12
Basic Life Support
CPR, recovery position, using an AED, choking response, and when to call 999
- 13
Health and Safety
Risk assessment, COSHH, RIDDOR, manual handling, accident reporting, and maintaining a safe environment
- 14
Handling Information
Data protection, GDPR, confidentiality, record keeping, secure storage and sharing of information
- 15
Infection Prevention and Control
Hand hygiene, PPE use, waste disposal, cleaning procedures, and managing infection outbreaks
Skills for Care Aligned & CQC Compliant
Your completed Care Certificate is recorded in your personnel file and forms part of the evidence base for CQC inspections.
NVQ Diplomas in Health and Social Care
Living Plus funds nationally recognised NVQ Diplomas for team members who want to advance their careers. These qualifications are delivered by approved training providers and assessed in the workplace, meaning you learn whilst you work.
| Qualification | Who It Is For | Duration | Funded? |
|---|---|---|---|
| NVQ Level 2 Diploma in Health and Social Care | Care assistants, support workers, and new starters who have completed the Care Certificate | Typically 12 to 18 months | Yes, 100% funded by Living Plus |
| NVQ Level 3 Diploma in Health and Social Care | Senior carers, team leaders, and experienced care workers progressing into supervisory roles | Typically 12 to 18 months | Yes, 100% funded by Living Plus |
| NVQ Level 4 Diploma in Health and Social Care | Deputy managers, compliance officers, and coordinators preparing for management responsibilities | Typically 12 to 18 months | Yes, 100% funded by Living Plus |
| NVQ Level 5 Diploma in Leadership for Health and Social Care | Aspiring registered managers and senior leaders preparing for CQC registered manager applications | Typically 12 to 18 months | Yes, 100% funded by Living Plus |
Specialist and Role-Specific Training
Beyond the core qualifications, we provide a wide range of specialist training courses to ensure our team can support clients with diverse and complex needs. These courses are available to all team members based on their role and client requirements.
- All care staff
Medication Management
Safe administration, common medications, side effects, controlled drugs, MAR charts, error reporting
- All care staff
Dementia Awareness
Types of dementia, communication strategies, managing behaviours, creating dementia-friendly environments
- All senior carers
Mental Health First Aid
Recognising mental health conditions, crisis support, signposting to professional services
- All care staff
End of Life Care
Supporting individuals and families during end of life, comfort measures, advance care planning, bereavement
- Specialist care staff
Positive Behaviour Support
Understanding behaviour as communication, de-escalation techniques, reducing restrictive practices
- All care staff
Epilepsy Awareness
Seizure types, emergency response, rescue medication administration, recording and reporting
- Support Worker
Diabetes Management
Types 1 and 2, blood glucose monitoring, insulin support, recognising hypo and hyperglycaemia
- All care staff
Autism Awareness
Understanding autism spectrum conditions, communication adaptations, sensory needs, person-centred approaches
- Selected Staff
Clinical Skills: Stoma Care, PEG Feed & Catheter Care
Specialist clinical training for staff supporting clients with complex health needs. Includes stoma bag changes and skin care, PEG site care and enteral feeding management, catheter hygiene and infection recognition. All delivered by qualified clinical trainers for staff whose clients require these interventions.
- All care staff
Learning Disability Awareness
Understanding learning disabilities, promoting independence, right support right care right culture
Ongoing Continuing Professional Development
Training does not stop after induction. Every team member at Living Plus has an annual training plan and regular refresher sessions to maintain competence and stay up to date with best practice, regulatory changes, and new care approaches.
Annual Mandatory Refreshers
- Safeguarding adults and children
- Moving and handling
- Infection prevention and control
- Fire safety awareness
- Basic life support and first aid
- Health and safety
- Medication management
- Data protection and GDPR
- Equality, diversity, and inclusion
Supervision and Appraisal
- One-to-one supervision every 6–8 weeks with your line manager to discuss performance and wellbeing
- Annual appraisals set objectives for the year ahead and evaluate your progress against them
- Regular spot checks and competency observations by senior carers — supportive, not punitive
- Training needs identified at every supervision and addressed within your annual plan
- Team meetings include policy updates, case discussions, and best practice sharing
How Training Is Delivered
We use a blended approach to training delivery, combining different methods to suit different learning styles and topics.
Face-to-Face Classroom
Instructor-led sessions at our Hatfield and Peterborough offices covering theory, case studies, and interactive discussions
Practical Workshops
Hands-on training for moving and handling, first aid, medication, and clinical skills with equipment and demonstration
E-Learning
Online modules for refresher training and knowledge updates, accessible from any device at a time that suits you
Shadowing
Observing experienced carers during client visits to learn practical skills in a real-world setting
Workplace Assessment
NVQ assessors observe and assess your competence during your normal working duties
Team Meetings
Regular team meetings include training elements such as policy updates, case discussions, and best practice sharing
Invest in Your Future With Living Plus
100% funded training, paid learning hours, nationally recognised qualifications, and a clear pathway to management.
Apply Now: www.livingpluscare.co.uk/careers/apply-now