Mandatory Reconsideration
Within one month of receiving the refusal letter, you can request a Mandatory Reconsideration. This means the decision will be reviewed by a different decision maker. When requesting reconsideration, provide:
- New medical evidence (letters from your GP, consultant, occupational therapist)
- Additional examples of your care needs
- More detailed descriptions of how your condition affects you
- Any incidents or falls that have occurred since your original claim













